Senior Member
Join Date: Jul 2009
Location: Saratoga, CA
Posts: 257
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Because I use my MBP for work, I tend to configure with multiple user accounts. Admin, and then a work and a personal user without admin privilege. I installed HL to my personal account, and it will not launch in the other accounts, and instead gives a error dialog:
Quote:
Crash log attached. |
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#1 |
Senior Member
Join Date: Jul 2009
Location: Saratoga, CA
Posts: 257
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Radar report filed as well.
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#2 |
Senior Member
Lone Wolf Staff
Join Date: Dec 2008
Posts: 4,690
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Hi there,
This should be fixed in version 4.0c of Hero Lab, which was just released. Hope this helps! |
#3 |
Senior Member
Join Date: Jul 2009
Location: Saratoga, CA
Posts: 257
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Okay, it appears to be 'fixed'... will activating it again in another user account use up a license? If so, perhaps the data files and licensing should live in /Volumes/<volume name>/Library/Application Support/ (or in Shared) rather than in ~/Library/Application Support/.
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#4 |
Senior Member
Lone Wolf Staff
Join Date: Dec 2008
Posts: 4,690
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Nope, multiple activations on the same machine will only count as one license. There are unfortunately major issues with putting the app's files in the main "Library" folder (only the creator can edit them), so we have to put everything in a folder per-user.
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#5 |
Senior Member
Join Date: Jul 2009
Location: Saratoga, CA
Posts: 257
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Cool... so long as it's only one license, I can deal with having to download the data files more than once.
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#6 |
Senior Member
Join Date: Jul 2009
Location: Saratoga, CA
Posts: 257
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Out of curiosity, will that extend across operating systems... I mean, if I have HL installed both in the Mac OS, and in a Windows partition via Boot Camp, would that still be one license?
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#7 |
Senior Member
Lone Wolf Staff
Join Date: Dec 2008
Posts: 4,690
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Unfortunately not; once you get a completely different OS into the mix, HL will detect it as two different computers. You could use your free secondary license on one of those installs, though, and it should work fine, as long as they're using two separate license numbers.
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#8 |
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