Web site issues 11/19

Colen · November 19th, 2013, 01:07 PM

Hi everyone,

FYI - our web site at www.wolflair.com is currently having some issues and is not accessible for some people.

Our web host is working on this now and we hope to have it back up soon. Note that online purchases and license reassignments are NOT affected by this issue, and should be going through as normal.

Sorry for the inconvenience, everyone!

Aleslosh · 02:28 PM

That's cool. Thanks for posting it here! I was hoping that it was not a Realworks issue that somehow crashed your servers.

MarkB · November 19th, 2013, 02:55 PM

Is there a separate unaffected URL for online purchase? Or is there a mirror link where I can download/purchase Hero Lab?

Colen · November 21st, 2013, 01:42 PM

These problems were resolved yesterday, so everything should be back to normal. Sorry for the inconvenience, all!

Colen Senior Member Lone Wolf Staff Join Date: Dec 2008 Posts: 4,690 November 19th, 2013, 01:07 PM	Hi everyone, FYI - our web site at www.wolflair.com is currently having some issues and is not accessible for some people. Our web host is working on this now and we hope to have it back up soon. Note that online purchases and license reassignments are NOT affected by this issue, and should be going through as normal. Sorry for the inconvenience, everyone!
#1

Aleslosh Member Join Date: Oct 2013 Location: Pennsylvania Posts: 52 November 19th, 2013, 02:22 PM	That's cool. Thanks for posting it here! I was hoping that it was not a Realworks issue that somehow crashed your servers. Last edited by Aleslosh; November 19th, 2013 at 02:28 PM. Reason: didn't finish a word - somehow
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MarkB Junior Member Join Date: Nov 2013 Posts: 1 November 19th, 2013, 02:55 PM	Is there a separate unaffected URL for online purchase? Or is there a mirror link where I can download/purchase Hero Lab?
#3