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rob
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Join Date: May 2005
Posts: 7,861

Old December 6th, 2017, 05:12 PM
This turns out to have been a glitch on the server that only affected a small percentage of users. We finally figured it out and got it fixed this afternoon. Anyone who was running into this problem should no longer be experiencing it. Please double-check to confirm. If you DO continue to experience this problem, please open a support ticket, since that will be the faster way for us to become aware of the problem and start investigating what's going wrong.

Thanks! And apologies for the inconvenience!
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joepacelli
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Join Date: Oct 2015
Location: Raleigh, NC
Posts: 71

Old December 7th, 2017, 10:41 AM
Thanks Rob. I can confirm my Sync is working again.
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