Junior Member
Join Date: Apr 2013
Posts: 15
|
I had to reinstall Windows 10.
Now I have to reinstall HL - I requested that my license keys be sent to me. I put in my key for the PC but have to wait 90 days (I think) for activation! I know there was a way around this because I have had to reinstall windows before. I've contacted support for quick activation but they'll take a number of days to get back to me. Anyone have any idea what I need to do to activate now - we have a game tomorrow. Thanks in advance. Booker. |
#1 |
Senior Member
Volunteer Data File Contributor
Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,729
|
First you can change computers/re-install OS every 120 days and HL will just transfer the license. So my first question have you entered your key and tried to activate? The few times I have upgraded my computer the HL license key transfer was easy as I was past the 120 days. So try this first.
You get two licenses with a HL purchase. It sounds like your only using "one" of those keys. You can use your "second" license to activate your main computer/laptop as it sounds like it was not in use. Each "key" goes to a unique computer and can be transferred every 120 days. In this case use your 2nd key to get up and running now. Hope that helps... Hero Lab Resources: Pathfinder - d20pfsrd and Pathfinder Pack Setup 3.5 D&D (d20) - Community Server Setup 5E D&D - Community Server Setup Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources. Created by the community for the community - Realm Works kickstarter backer (Alpha Wolf) and Beta tester.- d20 HL package volunteer editor. |
#2 |
Junior Member
Join Date: Apr 2013
Posts: 15
|
I have two licenses. One for my laptop and one for my desktop.
I want to use my desktop (because I had to reinstall windows). If I use the license key from the laptop will I lose the ability to use HL on my laptop though? Thanks for the reply. Booker. |
#3 |
Junior Member
Join Date: Apr 2013
Posts: 15
|
Hmmm. Tried the one from the laptop and get the same thing ... have to wait 120 days.
God. So frustrating. Anyhoo - have requested early access - here's hoping they'll see this and help out. |
#4 |
Senior Member
Volunteer Data File Contributor
Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,729
|
Quote:
In this case you will just have to use your laptop with HL. Unfortunately its a long holiday weekend in the US. Meaning LW won't get to license fixes like this until Wednesday I suspect. Normally they do license support issues with in about a day. Hey at least you have one working copy of HL. Hero Lab Resources: Pathfinder - d20pfsrd and Pathfinder Pack Setup 3.5 D&D (d20) - Community Server Setup 5E D&D - Community Server Setup Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources. Created by the community for the community - Realm Works kickstarter backer (Alpha Wolf) and Beta tester.- d20 HL package volunteer editor. |
|
#5 |
|
|