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Medriev
Junior Member
 
Join Date: Aug 2013
Posts: 29

Old September 7th, 2019, 02:41 AM
Hi

HeroLab Online is giving me a down for maintenance screen when I try to load. Any idea how long this maintenance will go on for please?

Thanks
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talsharien
Senior Member
 
Join Date: Mar 2013
Location: Leeds UK
Posts: 177

Old September 7th, 2019, 05:06 AM
Nothing on the site to say it is scheduled, I have a session starting in 55 minutes so really hoping someone is aware of this.
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talsharien
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Join Date: Mar 2013
Location: Leeds UK
Posts: 177

Old September 7th, 2019, 05:27 AM
It is back up
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talsharien
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Join Date: Mar 2013
Location: Leeds UK
Posts: 177

Old September 7th, 2019, 05:43 AM
Spoke too soon, nothing is loading
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Medriev
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Join Date: Aug 2013
Posts: 29

Old September 7th, 2019, 05:52 AM
Still not working for me, although not getting the maintenance screen.
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markelphoenix
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Join Date: Aug 2019
Posts: 9

Old September 7th, 2019, 06:04 AM
I think they have a bug in their current build. Getting a manifest parsing issue in the Dev console for Chrome. You may need to do Hard Reload (Right click the refresh icon in Chrome at top left of the browser, select Hard Reload).

This will clear any cache and force it to call their backend, otherwise you're just stuck with the bad cached data they sent due to whatever issue they're experiencing. Doesn't mean it will 'fix it', but will insure that you're getting whatever their server has as current (assuming they push a fix quickly), rather than sticking with the broken data on your browser after they push a fix.
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infernalperson
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Join Date: Nov 2011
Posts: 3

Old September 7th, 2019, 07:12 AM
Down for me, guess I should have saved a PDF...
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wynlyndd
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Join Date: Nov 2014
Posts: 55

Old September 7th, 2019, 07:20 AM
Lol, i finally decide to hop on board and purchase a license....only to find it is down. FML lol
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cybear
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Join Date: Sep 2018
Posts: 2

Old September 7th, 2019, 08:01 AM
I am starting a game and its down for me.
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flyteach
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Join Date: Jul 2015
Posts: 89

Old September 7th, 2019, 08:05 AM
Yup, it’s down. No response from LW although they tell us to go here for news. Unfortunately, I think everything that can be said about this has been said and I have nothing productive to add except to say that this is just another dagger in the back.
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