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howardb3
Junior Member
 
Join Date: Dec 2010
Location: Mundelein, IL
Posts: 12

Old October 4th, 2019, 06:06 AM
I've already reported this as a bug, but I'm wanting to make sure it's not just me. Is anyone else having issue where you cannot import / load any portfolios in the iPad Hero Lab app after updating to the new13.x iPadOS?

I know that they have indicated that Apple changed the rules concerning publishing an update on their app store.

Right now I'm basically dead in the water, short of manually recreating characters in the app.

Just looking for some community confirmation.

Thanks
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LazarX
Senior Member
 
Join Date: Jun 2008
Location: Jersey City
Posts: 291

Old October 12th, 2019, 07:18 AM
I'm running the 13.2 beta on my iPad and I just imported a por file from my Dropbox with no problem. You need to give more details such as the failure point of your import. Also have you made sure that your pathfinder dataset is equally up to date on both?
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genozoic
Junior Member
 
Join Date: Apr 2018
Posts: 1

Old October 12th, 2019, 12:25 PM
I too am having this issue. After I click "Import Portfolio" all the .por files are grayed out and inaccessible. It appears as its not recognizing .por as a valid file type. I have tried reading through Dropbox, the iPad's local storage, and a few other storage apps to the same result.

After reading it the post of it working on 13.2 beta I updated to that version and even reinstalled Hero Lab, updated the Pathfinder dataset, and found that didn't work as well.
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