Ipad crashing after update

Wachetta · July 14th, 2017, 09:53 AM

Herolab on my iPad crashes after I try to add any item to any portfolio be it weapons armor or gear. Anyone else having this issue? I just updated herolab and herolab is the only app open.

Grey Mage · July 14th, 2017, 01:00 PM

It appears it is a bug... several people are reporting this (myself included)... so you may want to fill out a bug report and join the rest of us

diodotus · August 8th, 2018, 07:14 PM

[sigh]

ShadowChemosh · August 9th, 2018, 08:15 AM

Quote:

Originally Posted by diodotus

[sigh]

Not sure what the sigh is for as the issue about 8.6 of HL iPad was fixed in like a day. Currently no issues exist on the iPad.

If you have issues I would recommend reporting all the details to LW support...

DamonJynx · August 10th, 2018, 05:45 PM

Quote:

Originally Posted by ShadowChemosh

Currently no issues exist on the iPad.

That's an overly broad statement and might be the case for your iPad, it certainly isn't true for everyone. I can't even get Herolab to a useable state on mine, previous to the update I had no issues.

Quote:

Originally Posted by ShadowChemosh

If you have issues I would recommend reporting all the details to LW support...

I've sent an email to support with deets.

ShadowChemosh · August 10th, 2018, 07:44 PM

Quote:

Originally Posted by DamonJynx

That's an overly broad statement and might be the case for your iPad, it certainly isn't true for everyone. I can't even get Herolab to a useable state on mine, previous to the update I had no issues.

I meant no LARGE scale issue is affecting iPads currently. Yes each individual person could have an issue but this thread was about a LARGE scale issue effecting EVERY single iPad with the 8.6 app.

Minous · August 13th, 2018, 01:07 PM

I am on the 8.6.3 #801 version and am getting constant crashes. Prior to the most recent set of updates I had been stable.

Mathias · August 13th, 2018, 01:45 PM

Have you reported this, Minous?

Minous · August 13th, 2018, 01:47 PM

Quote:

Originally Posted by Mathias

Have you reported this, Minous?

Should that be thru the support@ address or does the iPad have a way of doing so in the app?

<Haven't filed said bug type before>

Mathias · August 13th, 2018, 03:48 PM

The iPad has a bug reporting option built in, from within the Get Help option along the bottom of the page where you're selecting a character.

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Wachetta Junior Member Join Date: Jul 2017 Posts: 2 July 14th, 2017, 09:53 AM	Herolab on my iPad crashes after I try to add any item to any portfolio be it weapons armor or gear. Anyone else having this issue? I just updated herolab and herolab is the only app open.
#1

Grey Mage Senior Member Join Date: Feb 2011 Posts: 297 July 14th, 2017, 01:00 PM	It appears it is a bug... several people are reporting this (myself included)... so you may want to fill out a bug report and join the rest of us
#2

diodotus Junior Member Join Date: Aug 2018 Posts: 1 August 8th, 2018, 07:14 PM	[sigh]
#3

Minous Senior Member Join Date: May 2015 Posts: 769 August 13th, 2018, 01:07 PM	I am on the 8.6.3 #801 version and am getting constant crashes. Prior to the most recent set of updates I had been stable.
#7

Mathias Senior Member Lone Wolf Staff Join Date: May 2005 Posts: 12,806 August 13th, 2018, 01:45 PM	Have you reported this, Minous?
#8