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ShadowChemosh
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Volunteer Data File Contributor
 
Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,727

Old May 27th, 2015, 10:05 AM
Quote:
Originally Posted by AndrewD2 View Post
There is a reason disabling Anti-Virus is recommended when updating
Yep. Microsoft defender use to cause lots of issues too.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
ShadowChemosh is offline   #11 Reply With Quote
liz
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Lone Wolf Staff
 
Join Date: Jul 2013
Posts: 968

Old May 27th, 2015, 11:00 AM
I recommend that users try downloading the recent Hero Lab update from our website here: http://www.wolflair.com/index.php?co...page=downloads. If you're still having trouble after trying that download, please email support@wolflair.com.
liz is offline   #12 Reply With Quote
candidgamera
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Join Date: Mar 2014
Location: Fairmont, WV
Posts: 58

Old July 20th, 2015, 03:50 PM
Well, here we are again. Hero Lab 7.1 will install on my main PC, but my laptop is having this same issue again - it hangs indefinitely on the 'Create Directories' step. I've tried downloading the 7.1 standalone installer and running as administrator, and nothing so far.
candidgamera is offline   #13 Reply With Quote
candidgamera
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Join Date: Mar 2014
Location: Fairmont, WV
Posts: 58

Old July 20th, 2015, 04:08 PM
Got it to go after a reboot and purging a few basic running programs, but even then the progress meter hung for a while. Just FYI.
candidgamera is offline   #14 Reply With Quote
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