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Join Date: Aug 2010
Posts: 49

Old December 18th, 2014, 11:16 PM
Hey so the other day I got this;

And so I tried to update, but got this;


So I looked, and only found these;


...And I can't seem to see which one uses .pdfs....

Any help?

Coopernicus is offline   #1 Reply With Quote
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Join Date: Aug 2012
Posts: 432

Old December 19th, 2014, 12:14 AM
The "one using PDFs" is, in fact, Hero Lab. When you get the error message telling you to close software, close Hero Lab, and retry.

The error box isn't actually focus for Hero Lab, so you can just close it (HL) normally.

Edit: LWD, any chance we can get a one-line sticky or something, because this question has been asked a lot lately. I know it's a rare situation, but the answer is really trivial, just highly counterintuitive (or at least counterexperiential).

Last edited by Chemlak; December 19th, 2014 at 03:03 AM.
Chemlak is offline   #2 Reply With Quote

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