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Coopernicus
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Join Date: Aug 2010
Posts: 49

Old December 18th, 2014, 10:45 PM
Hey so the other day I got this;



And so I tried to update, but got this;

http://i39.servimg.com/u/f39/18/04/17/70/captur11.jpg

So I looked, and only found these;

http://i39.servimg.com/u/f39/18/04/17/70/captur12.jpg

...And I can't seem to see which one uses .pdfs....

Any help?

Thanks
Coopernicus is offline   #1 Reply With Quote
Mathias
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Posts: 12,806

Old December 19th, 2014, 08:29 AM
Once you download the pdf program's installer, close Hero Lab, then run the installer for the pdf program, and then re-start Hero Lab. The installer can't run while the program it's trying to update is still running.
Mathias is online now   #2 Reply With Quote
ShadowChemosh
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Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,727

Old December 19th, 2014, 10:54 AM
Quote:
Originally Posted by Coopernicus View Post
And so I tried to update, but got this;

http://i39.servimg.com/u/f39/18/04/17/70/captur11.jpg
So what Mathias said works. Or when you see the above message simply close down HL and then click the RETRY button.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
ShadowChemosh is offline   #3 Reply With Quote
Chemlak
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Join Date: Aug 2012
Posts: 432

Old December 19th, 2014, 11:32 AM
Just to ask for my own sanity: is there an etiquette for responding to multiple identical posts from a user?

I ask because I responded in the other (more recent) thread less than an hour after the question was raised, and this seems to happen to me a lot on various forums across the web: I respond, and then the other thread is the one that gets more/official responses. Just asking if there's a "rule" I don't know about.
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ShadowChemosh
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Old December 19th, 2014, 11:34 AM
Quote:
Originally Posted by Chemlak View Post
Just to ask for my own sanity: is there an etiquette for responding to multiple identical posts from a user?

I ask because I responded in the other (more recent) thread less than an hour after the question was raised, and this seems to happen to me a lot on various forums across the web: I respond, and then the other thread is the one that gets more/official responses. Just asking if there's a "rule" I don't know about.
I think it's just bad luck? I noticed this one so answered. Then after noticed the other one. Really the threads should be merged or one deleted. Shrug.

No "rule" that I know of.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
ShadowChemosh is offline   #5 Reply With Quote
Chemlak
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Join Date: Aug 2012
Posts: 432

Old December 19th, 2014, 11:36 AM
Fair enough.

The other option being that it's an anti-calendar conspiracy, and you're all out to get me...



No, wait, this is HL, not RW...
Chemlak is offline   #6 Reply With Quote
ShadowChemosh
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Old December 19th, 2014, 11:57 AM
Quote:
Originally Posted by Chemlak View Post
The other option being that it's an anti-calendar conspiracy, and you're all out to get me...
I of course have NO idea what you are referring too!

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
ShadowChemosh is offline   #7 Reply With Quote
Ualaa
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Join Date: Sep 2013
Location: Vancouver, Canada.
Posts: 700

Old December 28th, 2014, 10:27 AM
I had that issue too, and the solution was downloading it from the webpage without running Hero Lab.

Attempting to download, and then closing Hero Lab, and retrying... would have been a quicker and easier method, had I been aware of it.

Now I know, for next time.
Ualaa is offline   #8 Reply With Quote
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