No one can sync our Realm. Please help.

[davidp]

Originally Posted by skikarl

The update did not fix the issue. Here is what the GM said

"New Realm invites incoming. Nothing has worked. Tried resetting reveal history again, renaming the realm, revealing all topics... no luck."

We are going to have to, for the second time now, start all the way over with this realm. This is ridiculous. There has to be something that we can do to resolve this issue.

Seems that the GM should open a support case. There is something going on that doesn't make sense.

[dn3walker]

I'm also having problems syncing my realm since adding the download content.

[rob]

Originally Posted by dn3walker

I'm also having problems syncing my realm since adding the download content.

Are you getting a -502 error? If so, it's due to a server load issue that we weren't anticipating. It's only arisen due to the volume of users hitting the server right now with the free content release. We're looking into how best to fix it. In the meantime, if this error occurs for you, please try the sync again a few minutes later. To my knowledge, everyone else with this particular sync issue has been able to succeed after retrying once or twice.