Help!! Cannot open after new version install - Page 2

LonePaladin · July 21st, 2014, 12:57 AM

Looks like the new patch that just came out took care of it. Thanks for the quick response!

Dark Lord Galen · July 21st, 2014, 12:38 PM

Still down here after 2 updates....
Bug Case File 42819

Occurs midway through Sync....

liz · July 22nd, 2014, 07:49 AM

Quote:

Originally Posted by Dark Lord Galen

Still down here after 2 updates....
Bug Case File 42819

Occurs midway through Sync....

If you haven't already, please open a support ticket through our bug reporting system.

Dark Lord Galen · 07:39 AM

Quote:

Originally Posted by liz

If you haven't already, please open a support ticket through our bug reporting system.

I have (As noted above) unless there is a difference between a case file # and a Support ticket number?

David is working the afore mentioned Case #.

TY
for the follow up

LonePaladin Junior Member Join Date: Dec 2012 Posts: 22 July 21st, 2014, 12:57 AM	Looks like the new patch that just came out took care of it. Thanks for the quick response!
#11

Dark Lord Galen Senior Member Join Date: Jul 2012 Location: Texas Posts: 707 July 21st, 2014, 12:38 PM	Still down here after 2 updates.... Bug Case File 42819 Occurs midway through Sync....
#12