Trouble Updating to Pathfinder v4.0c

Dennis · September 23rd, 2012, 11:46 AM

Hi Folks,

I've been trying to update Hero Lab's Pathfinder from v4.0b to v4.0c which came out around 9/17/2012. After I try updating the product, I keep getting a message that states: "Hero Lab requires MSXML to be installed before this installation can begin. I have had Windows XP with the SP3 for years, and updates for this product have always worked before. Has anybody else had this problem, and are there any fixes for it. I am running Norton 360 as network security. Thanks.

chiefweasel · September 24th, 2012, 04:20 AM

Sorry, no, problem when i mad the update.

Just a question, did you upgrade/update any other software just a bit before the HL update?

Colen · September 24th, 2012, 04:25 PM

Nothing changed regarding our MSXML requirements from 4.0b to 4.0c, so I'm not sure why this error's occurring.

Dennis also contacted our technical support address, so I'm following up with him there.

chiefweasel Senior Member Join Date: Aug 2008 Location: Miamisburg, OH Posts: 1,322 September 24th, 2012, 04:20 AM	Sorry, no, problem when i mad the update. Just a question, did you upgrade/update any other software just a bit before the HL update? Web site - Cheese Weasel Logistics - www.cheeseweasel.net Twitter - @CheeseWeaselGMZ For user created content check out www.d20pfsrd.com and www.cheeseweasel.net For video demos of Hero Lab go to http://www.youtube.com/user/TheChiefweasel?blend=9&ob=5
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Colen Senior Member Lone Wolf Staff Join Date: Dec 2008 Posts: 4,690 September 24th, 2012, 04:25 PM	Nothing changed regarding our MSXML requirements from 4.0b to 4.0c, so I'm not sure why this error's occurring. Dennis also contacted our technical support address, so I'm following up with him there.
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