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Ruka
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Join Date: Aug 2010
Posts: 31

Old January 30th, 2016, 11:35 AM
Hero labs is crashingon my iPad after the latest patch added 5th ed srd

It will load a profile and when I try to change screens it crashes. This a problematic as I am hours from home trying to play and changing screens to add effects or change feats as a brawler

I have closed all apps, done a reboot of the iPad, did a soft reset of the iPad and the problem still exists. I haven't removed the app yet since I am trying to play but may have to try to reinstall

Last edited by Ruka; January 30th, 2016 at 12:12 PM.
Ruka is offline   #1 Reply With Quote
Ruka
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Old January 30th, 2016, 01:33 PM
A uninstall and reinstall did not work either. I did that and re-downloaded the profiles that worked last night before this patch from Dropbox
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charlieluce
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Old January 30th, 2016, 01:36 PM
Is there anything else running? I bet the update increased the memory footprint of Hero Lab.

Currently Running: Pathfinder Second Edition
Currently Playing: D&D 5e, Star Trek Adventures

Former HL Games: Pathfinder First Edition, D&D 4e, Mutants & Masterminds (2E & 3E), Savage Worlds
charlieluce is offline   #3 Reply With Quote
Ruka
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Old January 30th, 2016, 02:36 PM
I closed everything and restarted although I am using an older iPad so it might be possible
Ruka is offline   #4 Reply With Quote
Ruka
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Old January 30th, 2016, 07:55 PM
{"name":"Hero Lab Play","bug_type":"109","os_version":"iPhone OS 7.1.2 (11D257)","bundleID":"com.LWDTechnology.Hero-Lab-Play","version":"10593 (7.5.0)","app_name":"Hero Lab Play"}
Incident Identifier: 03D8B097-BC4F-49F6-BFF2-6EBCE476ADB4
CrashReporter Key: 90d1de4dfe154567eeee5ccc276a536b0744cdc1
Hardware Model: iPad2,1
Process: Hero Lab Play [202]
Path: /var/mobile/Applications/AA63E6B8-A46F-4473-A8E5-EDFAC9EE9BCC/Hero Lab Play.app/Hero Lab Play
Identifier: com.LWDTechnology.Hero-Lab-Play
Version: 10593 (7.5.0)
Code Type: ARM (Native)
Parent Process: launchd [1]

Date/Time: 2016-01-30 22:50:43.827 -0600
OS Version: iOS 7.1.2 (11D257)
Report Version: 104

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Subtype: KERN_INVALID_ADDRESS at 0x90000010
Triggered by Thread: 0

Thread 0 Crashed:
0 libobjc.A.dylib 0x392f960c 0x392e7000 + 75276
1 Hero Lab Play 0x0025b94c 0x97000 + 1853772
2 Hero Lab Play 0x00217026 0x97000 + 1572902
3 Hero Lab Play 0x0021c392 0x97000 + 1594258
4 Hero Lab Play 0x0024343e 0x97000 + 1754174
5 Hero Lab Play 0x0021d71a 0x97000 + 1599258
6 Hero Lab Play 0x00244148 0x97000 + 1757512
7 Hero Lab Play 0x00244112 0x97000 + 1757458
8 Hero Lab Play 0x0020c3d2 0x97000 + 1528786
9 Hero Lab Play 0x0020d226 0x97000 + 1532454
10 Hero Lab Play 0x0020ce9a 0x97000 + 1531546
11 UIKit 0x3103b6da 0x31016000 + 153306
12 UIKit 0x311b143a 0x31016000 + 1684538
13 UIKit 0x310ced5e 0x31016000 + 757086
14 UIKit 0x310ceb68 0x31016000 + 756584
15 UIKit 0x310ceb00 0x31016000 + 756480
16 UIKit 0x31020d54 0x31016000 + 44372
17 QuartzCore 0x30c9e626 0x30c92000 + 50726
18 QuartzCore 0x30c99e36 0x30c92000 + 32310
19 QuartzCore 0x30c99cc8 0x30c92000 + 31944
20 QuartzCore 0x30c996da 0x30c92000 + 30426
21 QuartzCore 0x30c994ea 0x30c92000 + 29930
22 QuartzCore 0x30c93218 0x30c92000 + 4632
23 CoreFoundation 0x2e7cf252 0x2e730000 + 651858
24 CoreFoundation 0x2e7ccbf4 0x2e730000 + 642036
25 CoreFoundation 0x2e7ccf36 0x2e730000 + 642870
26 CoreFoundation 0x2e737eba 0x2e730000 + 32442
27 CoreFoundation 0x2e737c9e 0x2e730000 + 31902
28 GraphicsServices 0x3363265e 0x33629000 + 38494
29 UIKit 0x31084148 0x31016000 + 450888
30 Hero Lab Play 0x0009b856 0x97000 + 18518
31 libdyld.dylib 0x397f7ab4 0x397f6000 + 6836

<
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Ruka
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Old January 30th, 2016, 07:56 PM
Yes I know I am on iOS 7 but my iPad 2 will stroke out if I update past that
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Silveras
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Old January 31st, 2016, 06:52 AM
There is a similar report in the Pathfinder forumsHERE. I don't know if that helps, but there it is.
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ShadowChemosh
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Old January 31st, 2016, 10:23 AM
Quote:
Originally Posted by Ruka View Post
Yes I know I am on iOS 7 but my iPad 2 will stroke out if I update past that
This is most likely not true at all. In matter of fact the opposite. The new versions for iOS has a smaller footprint in memory and is doing better for older devices.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
ShadowChemosh is offline   #8 Reply With Quote
DrKwang
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Old January 31st, 2016, 07:51 PM
I'm having a very similar issue with an iPad 2 running iOS 7. I was really happy with the previous version (most stable I'd seen in quite a while), so I'm hoping further refinement can get it back to that point.
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Ruka
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Old February 1st, 2016, 03:45 PM
I updated my Ipad to 9.X and it seems to be more stable now. I don't use my ipad for much else so for me that isn't as bad as it might be for a heavy user
Ruka is offline   #10 Reply With Quote
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