Help with server

[Nyteraven]

Hello!

I am trying to get some help regarding the fact that my sync button seems be greeted out and I am unable to share my realms with my players. I submitted a ticket a few weeks ago, and sent a follow up to it over a week ago with no response. I also tried posting this question in another thread in which another member had the same issue, and I still am not see my question there either. I would very much like some assistance in getting my realm works to work correctly please. It’s been not working correctly for nearly a month now and as great as a program it is, I’m finding it rather difficult to get any assistance.

Please could someone respond to my issue so I may fully use the software? Thank you!