successful activation but still on minimal system

olmryoung · April 16th, 2012, 08:10 AM

I have recently moved AB to a new computer and had a rep tell me that my license is ready for the new machine. AB successfully activates but Im not seeing any of the game systems. It still says Im on the minimal system. It has been a few weeks since I started this process and still having problems. Can I have some assistance with a resolution?

John · April 16th, 2012, 12:11 PM

Hi. Sorry to hear about the issue you're experiencing. Can you send me an e-mail with your license number? We'll take a look at things on this end. If you could include some info about your new operating system as well, that would be great. Thanks.

olmryoung · April 16th, 2012, 12:40 PM

Email sent. Thanks for the help!

olmryoung Junior Member Join Date: Apr 2012 Posts: 2 April 16th, 2012, 08:10 AM	I have recently moved AB to a new computer and had a rep tell me that my license is ready for the new machine. AB successfully activates but Im not seeing any of the game systems. It still says Im on the minimal system. It has been a few weeks since I started this process and still having problems. Can I have some assistance with a resolution?
#1

John Ex-Staff Lone Wolf Staff Join Date: Apr 2011 Posts: 257 April 16th, 2012, 12:11 PM	Hi. Sorry to hear about the issue you're experiencing. Can you send me an e-mail with your license number? We'll take a look at things on this end. If you could include some info about your new operating system as well, that would be great. Thanks.
#2