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keshiv at hotmail.com
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Old April 5th, 2002, 11:20 AM
I have tried to download the software for the past two days and can't
access their download server for those files. I can get to the web
page and download the manuals but not the program or construction kit.

I have send emails but no response from the company.

Are they out of business?

Are they still supporting this software?

Where can I get a trial version and decent support?

Thanks

Keith


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  #1 Reply With Quote
mobo at adelphia.net
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Old April 5th, 2002, 01:57 PM
There still in business. They may just be having some probs with the web site. Give Rob a few more days to email you back. It's well worth the wait.


Thanks,

Keith

'95 VR-4


----- Original Message -----
From: stormmarine2002
To: armybuilder@yahoogroups.com
Sent: Friday, April 05, 2002 12:47 PM
Subject: [AB] Army Builder Software??


I have tried to download the software for the past two days and can't
access their download server for those files. I can get to the web
page and download the manuals but not the program or construction kit.

I have send emails but no response from the company.

Are they out of business?

Are they still supporting this software?

Where can I get a trial version and decent support?

Thanks

Keith


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  #2 Reply With Quote
rob
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Join Date: May 2005
Posts: 8,234

Old April 6th, 2002, 12:32 AM
The reason for all of these problems is that we've been moving our offices
more the 200 miles and relocating the servers at the same time. As a
result, certain pieces of the web-site were down (e.g. online ordering and
product downloads - that latter unintentionally) and we had no email access
during the move. Please see my other post to this list for additional
information.

We are definitely still in business (we just moved to a larger facility)
and we are definitely still supporting the software. However, we're a small
business, so major things like relocation have a significant impact on
things. Sorry about that. :-)

You should be able to download the product as soon as your ISP gets the
updated DNS information for our server. And you should resume getting
decent support from us within the next day or two. Sorry for the
inconvenience and thanks for your patience.

Thanks, Rob


At 07:47 PM 4/5/2002 +0000, you wrote:
>I have tried to download the software for the past two days and can't
>access their download server for those files. I can get to the web
>page and download the manuals but not the program or construction kit.
>
>I have send emails but no response from the company.
>
>Are they out of business?
>
>Are they still supporting this software?
>
>Where can I get a trial version and decent support?
>
>Thanks
>
>Keith


---------------------------------------------------------------------------
Rob Bowes (rob@wolflair.com) (650) 726-9689
Lone Wolf Development www.wolflair.com


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rob is offline   #3 Reply With Quote
keshiv at hotmail.com
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Posts: n/a

Old April 6th, 2002, 07:34 AM
Thanks. I finally came across another web site that had the information
on it.

It would have been a good idea to put that information directly on your
web page so that people would know and not get frustrated liked I did.

I will retry downloading your software.

Thanks

-----Original Message-----
From: Rob Bowes [mailto:rob@wolflair.com]
Sent: Saturday, April 06, 2002 1:34 AM
To: ab@support.wolflair.com
Subject: Re: [AB] Army Builder Software??

The reason for all of these problems is that we've been moving our
offices
more the 200 miles and relocating the servers at the same time. As a
result, certain pieces of the web-site were down (e.g. online ordering
and
product downloads - that latter unintentionally) and we had no email
access
during the move. Please see my other post to this list for additional
information.

We are definitely still in business (we just moved to a larger facility)

and we are definitely still supporting the software. However, we're a
small
business, so major things like relocation have a significant impact on
things. Sorry about that. :-)

You should be able to download the product as soon as your ISP gets the
updated DNS information for our server. And you should resume getting
decent support from us within the next day or two. Sorry for the
inconvenience and thanks for your patience.

Thanks, Rob


At 07:47 PM 4/5/2002 +0000, you wrote:
>I have tried to download the software for the past two days and can't
>access their download server for those files. I can get to the web
>page and download the manuals but not the program or construction kit.
>
>I have send emails but no response from the company.
>
>Are they out of business?
>
>Are they still supporting this software?
>
>Where can I get a trial version and decent support?
>
>Thanks
>
>Keith


------------------------------------------------------------------------
---
Rob Bowes (rob@wolflair.com) (650)
726-9689
Lone Wolf Development
www.wolflair.com





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  #4 Reply With Quote
rob
Senior Member
Lone Wolf Staff
 
Join Date: May 2005
Posts: 8,234

Old April 6th, 2002, 09:28 AM
Well, I thought I *HAD* updated the main web-site appropriately.
Unfortunately, in my brain-fried state just before the movers arrived, I
uploaded the changed main page to our TEST server instead of the live
server. :-( This was one of the two stupid mistakes I made - both due to
lack of sleep.

Sorry about that... :-)

-Rob


At 07:35 AM 4/6/2002 -0800, you wrote:
>Thanks. I finally came across another web site that had the information
>on it.
>
>It would have been a good idea to put that information directly on your
>web page so that people would know and not get frustrated liked I did.
>
>I will retry downloading your software.
>
>Thanks


---------------------------------------------------------------------------
Rob Bowes (rob@wolflair.com) (650) 726-9689
Lone Wolf Development www.wolflair.com


------------------------ Yahoo! Groups Sponsor ---------------------~-->
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No Minimums.
FREE Money 2002.
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rob is offline   #5 Reply With Quote
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