Junior Member
Join Date: Nov 2007
Posts: 22
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Greetings!
I purchased (well, won) Hero Lab about a month ago. i love it. The primary license is on my laptop, and the secondary is on a desktop system. I have upgraded my desktop system and wish to move the secondary license to a new computer. How do I go about doing that? |
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Senior Member
Lone Wolf Staff
Join Date: Dec 2008
Posts: 4,690
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Lizard wrote:
> > > Greetings! > > I purchased (well, won) Hero Lab about a month ago. i love it. The > primary license is on my laptop, and the secondary is on a desktop > system. I have upgraded my desktop system and wish to move the secondary > license to a new computer. How do I go about doing that? To move a license to another computer, just install HL on the new computer and activate the license normally. Since you want to use your secondary license for that machine, you'd activate it with your secondary license number. However, if it's only been a month since you first used your secondary license, the server will probably refuse to activate the license on the new machine. In that case, email us at support@wolflair.com with the license number you're trying to activate and let us know what's happening, and we'll get things sorted out for you. Hope this helps, -- Colen McAlister, colen@wolflair.com Chief Engineer, Lone Wolf Development |
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