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Kendall-DM
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Old January 9th, 2015, 08:58 PM
I got the latest update installed today, and while I was choosing spells in the d20 system, while I was clicking on the Grease spell, I got a hard crash, with the reported error being:
Code:
Faulting application name: HeroLab.exe, version: 6.1.5.482, time stamp: 0x54af5be1
Faulting module name: HeroLab.exe, version: 6.1.5.482, time stamp: 0x54af5be1
Exception code: 0x40000015
Fault offset: 0x0008d880
Faulting process id: 0xac
Faulting application start time: 0x01d02c92c894516d
Faulting application path: C:\Program Files (x86)\Hero Lab\HeroLab.exe
Faulting module path: C:\Program Files (x86)\Hero Lab\HeroLab.exe
Report Id: a71dcc81-988a-11e4-826c-0c8bfde42275
Faulting package full name: 
Faulting package-relative application ID:
Had something to do with a virtual method call. Since I couldn't find any logs, I got this information from the Window Event Viewer. OS is 8.1.

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Last edited by Kendall-DM; January 9th, 2015 at 09:01 PM.
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Kendall-DM
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Old January 9th, 2015, 09:05 PM
I was able to reproduce the error. Everything is fine as long as I double-click spells for a spell book. If somehow I triple-click (or more) the spell I'm selecting very quickly, the crash occurs. Hope that helps.

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gagsmith
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Old January 10th, 2015, 07:20 AM
Having the same issue as well, attacked the pop up. Though I am having it using the add spells button or double clicking.
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Mathias
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Old January 10th, 2015, 09:49 AM
We'd really appreciate it if everyone could report bugs to our bug tracking system, especially crash bugs, because then we don't miss anything, which is a possibility if they're just in a random thread on the forums.

support@wolflair.com is the email address to use for crash reports.
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Kendall-DM
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Old January 10th, 2015, 10:15 AM
First time I'd had a bug with HeroLab, sorry about that. I assumed I would get a way to error report like RW has, but nothing came up. I will make sure to report any errors to support in the future. Just didn't know the protocol for HL. Thanks Mathias!

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gagsmith
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Old January 10th, 2015, 10:33 AM
Sorry! This was also my first problem. Reporting shorty. Thanks.
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Kendall-DM
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Old January 10th, 2015, 10:41 AM
Is there a way to roll back to version 6.1d? This bug is really impossible to work with.

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ShadowChemosh
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Old January 10th, 2015, 10:49 AM
Quote:
Originally Posted by Kendall-DM View Post
Is there a way to roll back to version 6.1d? This bug is really impossible to work with.
I think last public version is 6.1a and yes you can. If on windows go to C:\ProgramData\Hero Lab\download and look for a file called hl61a_win_install.exe and run it. It will give some messages about installing an older version but just "OK" through it.

Sorry don't know where this folder is on a mac but its has to be a similar place to where the "data" folder would be.

Do have to say this is strange to be happening as I ran the beta version of HL for almost a month without issues. I used the editor, made pcs, and npcs without issues. I know at least one PC was a magus spellcaster and a NPC oracle.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
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Kendall-DM
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Old January 10th, 2015, 11:06 AM
It seems to happen only on creating a spellbook and selecting certain spells for the spellbook. I was consistently getting it with Grease and Magic Missile in the d20 system. However, I found that by selecting the spell in question first, I could select it. Unfortunately, I didn't realize that the state was saved with saving the portfolio, so it still breaks on any other spell selected later for the spellbook if it is one that causes the pure virtual call to fire.

Thanks for the rollback info. Got a game to run tonight with several spellbooks that I don't want to have to pen & paper if I don't have to. Great thing about HL is it is really efficient with game management, especially spells.

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nyarlathottep
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Old January 10th, 2015, 10:32 PM
Not just d20 system. I have had it choosing edges and equipment in savage worlds.
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