Lone Wolf Development Forums  

Go Back   Lone Wolf Development Forums > Hero Lab Online Forums > Hero Lab Online Discussion

Notices

Reply
 
Thread Tools Display Modes
dacoobob
Senior Member
 
Join Date: Sep 2018
Posts: 305

Old February 7th, 2020, 09:38 AM
who debugs the debuggers? lol

but seriously y'all, if you're having trouble with the online bug report form, the other official method is to email your reports to support@wolflair.com
dacoobob is offline   #11 Reply With Quote
seansong
Member
 
Join Date: Oct 2014
Location: Wyo, US
Posts: 36
Send a message via AIM to seansong

Old February 7th, 2020, 10:22 AM
I’ve had no problems if I just send an email to support@. The problem seems to be with the bug report tool in HLO, when I’ve used that to fill out and send a bug report I never get a response and assume it never went thru, so I quit using it and just email support.
seansong is offline   #12 Reply With Quote
Dami
Senior Member
 
Join Date: Mar 2013
Location: Melbourne, Australia
Posts: 1,082

Old February 7th, 2020, 05:11 PM
As already stated - If you are not getting the automated response, try sending your bugs by email directly to support, rather than using the bug report tool/page. The DEVs can't be expected to read all forum posts checking for bugs.

Current RPG's: Pathfinder (GM), Pathfinder (Player), Gamma World (GM, Pathfinder homebrew).
HeroLab: 3.5 & Pathfinder. HL User Files for PF: Greyhawk Setting, Gamma World (WIP).

DM and player of D&D since 1980.
Dami is offline   #13 Reply With Quote
Smogg
Junior Member
 
Join Date: Aug 2016
Posts: 17

Old February 7th, 2020, 11:50 PM
Just to close this.
I sent a mail to support and got a detailed reply very quickly. They are looking into it.
Smogg is offline   #14 Reply With Quote
Traveler
Junior Member
 
Join Date: Aug 2014
Posts: 5

Old February 12th, 2020, 03:49 PM
I also have not ever received a response to bug reports.
Traveler is offline   #15 Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -8. The time now is 12:51 AM.


Powered by vBulletin® - Copyright ©2000 - 2024, vBulletin Solutions, Inc.
wolflair.com copyright ©1998-2016 Lone Wolf Development, Inc. View our Privacy Policy here.