The software is not usable for me any more

[davidp]

Originally Posted by lindevi

Seconding this. I've never had RW crash on me until this update. I've already had to reboot the program six times today.

Ctrl+S seems to be resulting in crashes as well (though I haven't been able to isolate why it doesn't crash on Ctrl+S sometimes yet does on others).

Yes, we have two issues that the majority of crashes have fallen into:

1) Delete a snippet that is a smart image snippet (either directly or by deleting the section it is contained in)
2) Delete or change the container of a topic. It is the deleting of the old container that is blowing up.

[davidp]

Originally Posted by Mead

That's my issue as well. Deleting is ok, until I hit save.... or try to add a new one.

The delete actually occurs when you press save. Up until that point, it is a pending delete.

[Mead]

Originally Posted by davidp

The delete actually occurs when you press save. Up until that point, it is a pending delete.

Sounds like you guys are on top of it.

[jkthomsen9]

I want to thank the staff for all the hard work you have put into this product. Is there an ETA on a hot patch for this issue?

[Pollution]

Originally Posted by davidp

The delete actually occurs when you press save. Up until that point, it is a pending delete.

That meshes with what I'm seeing.

Excellent bug tracking.

Waiting for a fix, which means I don't have to go and rearrange all my containers yet. +1 for enabling my procrastination!

[rob]

Originally Posted by jkthomsen9

Is there an ETA on a hot patch for this issue?

No later than Tuesday.

[jkthomsen9]

Originally Posted by rob

No later than Tuesday.

Again you guys are assume. Thank you for the hard work.

[liz]

These issues should now be fixed in the latest update that just went out tonight. If you see any additional problems, please report them through our bug reporting system.

[Dark Lord Galen]

+1 for Rob and his team quelling this fire.
As noted earlier within the thread (and a statement in the obvious) it is easier for Rob & company to go on a bug hunt if they KNOW WHERE to LOOK... Details are the KEY.

So @ Hananack,

Originally Posted by hananack

sorry i updated the realm works it is not usable for me anymore. and i've been using it less than a month.

Creating a thread "Software is not usable for me anymore"
Does little to define the problem, nor help those that can.

&

Originally Posted by hananack

oh ok. the problem is smaller than i thought.
the bug crashes only after i try to delete a smart image snippet

i opened an event>scene topic and than try to delete the setup section (which contains a smart image snippet) and than i get the error massage

sorry that i Panicked

Demonstrates the need to do your own support, THEN when all else fails, thread topic should have read " Deletion of Scene Topic with Image creates error"

As a community we like to "beat up" Rob and his team when things go wrong, but forget that there are MANY of us and FEW of them. WE the community have to do our part to help them resolve issues by at least providing an accurate DETAILED starting point.