Issues re-installing realmworks after win8 upgrade

[Techrig]

Hi folks,

My tablet upgraded from win 8 pro to win 10 pro and now I can't get realm works to launch. I uninstalled the program and tried to reinstall it and keep getting a message saying "You have tried to upgrade data from an old version of Realm Works. Realm Works is unable to automatically perform this upgrade. Please contact support to determine options available."

The Tablet meets all the requirements, it is a full version of windows (not RT), 4gb of ram and i5 core. I've tried downloading directly to the tablet and from the computer to a thumb drive and installing on the tablet. Same result each time.

Any suggestions would be great. Thanks.