Mac Update issue

chiefweasel · August 22nd, 2013, 04:42 PM

Hey all, having an issue trying to update the new version of HL on the Mac. I get the message:

The operation can’t be completed because the item “Document.icns” is in use.

and then the load craps out on me. Anyone else getting that?

chiefweasel · August 24th, 2013, 02:12 PM

I am getting the following message when trying to open HL:

You can't open the application Hero Lab.app because it may be damaged or incomplete.

Anyone have any idea how to fix this? Thx.

chiefweasel · August 29th, 2013, 04:52 PM

OK< had to wipe out the program and reinstall it.

liz · September 4th, 2013, 08:18 AM

Did that work, chiefweasel? Sorry we did not respond quickly to this one. Let me know if there is still an outstanding issue!

chiefweasel · September 5th, 2013, 04:17 AM

Yup, sorry I didnt mentioned that before. Not sure what the original issue was but with the reinstall I was able to get HL back up and running. Thanks.

chiefweasel Senior Member Join Date: Aug 2008 Location: Miamisburg, OH Posts: 1,322 August 29th, 2013, 04:52 PM	OK< had to wipe out the program and reinstall it. Web site - Cheese Weasel Logistics - www.cheeseweasel.net Twitter - @CheeseWeaselGMZ For user created content check out www.d20pfsrd.com and www.cheeseweasel.net For video demos of Hero Lab go to http://www.youtube.com/user/TheChiefweasel?blend=9&ob=5
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liz Ex-Staff Lone Wolf Staff Join Date: Jul 2013 Posts: 961 September 4th, 2013, 08:18 AM	Did that work, chiefweasel? Sorry we did not respond quickly to this one. Let me know if there is still an outstanding issue!
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