Senior Member
Join Date: Sep 2012
Location: Ottawa, Canada
Posts: 781
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No idea if this is an actual 64 bit RW issue or not, but since it became an issue after I updated here goes.
I have been working with a tablet and RW for some offline. Since I was intending only working off this system (an SP4) cloud sync after each session was not important. But when the new version came I downloaded and stuck it on a USB stick to install on this system. Continued to work and test the new build, and didn't run into any issue that were not already there (highlight a word for color or bold and it randomly applies that change to random text in the topic being one I have had since day 1). So, move ahead and It was time to sync my realm. This is where the problem began, I am unable to complete the sync. I have to delete server data in lieu of this SP4 realm sync, my fault made a change on my desktop RW install and sync'd it(duh), but I was aware of this. But it gets about 2/3rds or 3/4s along the sync status bar and errors our with network error. I have sync'd on the SP4 on an enterprise network, fails same way. I have then tried on a Rogers Cable internet on same SP4, fails same way. I have used my G7 over LTE Hotspot and fails same at on SP4. So I backed up my realm, imported on my desktop RW install, and it fails sync same way. I am pretty sure it is not a network error, I doubt my Enterprise, Rogers, LTE and Bell DSL all have exactly the same issue. Has anyone recently had to delete cloud data and sync up local data recently? this is not the first time I have done this, but I have not done it in sometime, and it worked fine before. Exmortis aka "Scott" RW - Needs Rez spell HL - Game Master/Designer RPG Tools - Campaign Cartographer 3+, D20 Pro Ultimate Real Life - IT Security Hobby - Anything on water or ATV |
#41 |
Senior Member
Join Date: Oct 2014
Location: Chicago, IL
Posts: 1,690
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If you delete a realm from the cloud you can't sync. The realm is gone. I'm not sure what you were doing in the past but it wasn't that.
my Realm Works videos https://www.youtube.com/channel/UCZU...4DwXXkvmBXQ9Yw |
#42 |
Senior Member
Join Date: Sep 2012
Location: Ottawa, Canada
Posts: 781
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Quote:
I am choosing to delete the cloud data and sync (keep) my local data. The device has been working offline for some time, but along the way with out thinking I remembered a change I wanted to make and did it on my desktop and sync'd it. My fault, but when I realized what I did, I knew this option would pop up, and was prepared, I made the change on the SP4 so it would be all good when the time came to sync. This caused a mismatch, as it should. So the option appears for me to make a choice, keep the local or keep the server. I am choosing to keep the local, but it fails sync no matter what system or what ISP I use. Exmortis aka "Scott" RW - Needs Rez spell HL - Game Master/Designer RPG Tools - Campaign Cartographer 3+, D20 Pro Ultimate Real Life - IT Security Hobby - Anything on water or ATV |
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#43 |
Senior Member
Join Date: Aug 2010
Posts: 1,528
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Quote:
I say this because the word DELETE is used carefully due to "deleting the could data" (i.e., deleting the entire Realm) is a one-time permanent change. I think that's where the confusion here is coming from. Obviously, I could be wrong if the wording actually is "delete the cloud data", but I am pretty sure it is phrased as which to keep. |
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#44 |
Senior Member
Join Date: Sep 2012
Location: Ottawa, Canada
Posts: 781
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Quote:
However since I am back from family visits and travels I have just updated the client to the latest build and will see if it works. Exmortis aka "Scott" RW - Needs Rez spell HL - Game Master/Designer RPG Tools - Campaign Cartographer 3+, D20 Pro Ultimate Real Life - IT Security Hobby - Anything on water or ATV |
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#45 |
Senior Member
Join Date: Apr 2014
Location: California
Posts: 295
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if the GUID was removed from the server, you are probably out of luck without some kind of intervention from LWD staff. It won't matter what version of the client you have.
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#46 |
Senior Member
Join Date: Sep 2012
Location: Ottawa, Canada
Posts: 781
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Quote:
Newer version did not solve it. So I will submit a bug report. Exmortis aka "Scott" RW - Needs Rez spell HL - Game Master/Designer RPG Tools - Campaign Cartographer 3+, D20 Pro Ultimate Real Life - IT Security Hobby - Anything on water or ATV |
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#47 |
Senior Member
Join Date: May 2013
Posts: 1,458
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Right now, on the machine where you have the latest copy of your realm:
1. Backup the database. 2. Do a full export of your realm. 3. Import the realm into a new realm to make sure it's a good export. Worst case scenario: 1. You now have a backup-realm in case anything happens. 2. You have the export to fall back on if anything else goes wrong. Still open the case with LWD and seek their help, but do these other things as well. Backup, backup, backup! |
#48 |
Senior Member
Join Date: Sep 2012
Location: Ottawa, Canada
Posts: 781
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Quote:
Exmortis aka "Scott" RW - Needs Rez spell HL - Game Master/Designer RPG Tools - Campaign Cartographer 3+, D20 Pro Ultimate Real Life - IT Security Hobby - Anything on water or ATV |
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#49 |
Senior Member
Join Date: Jan 2012
Posts: 1,147
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Circling back on this topic. I had an "index out of bounds" error during the holidays so I reverted to a known good backup, reinstalled an older version and pressed on. Now that we're in the new year (and I have a solid backup) I've updated to the most recent. No problems encountered (knock on faux wood).
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#50 |
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