Junior Member
Join Date: Mar 2016
Location: West Coast
Posts: 17
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So it's been three weeks since it started happening and I notified RW of the problem. I gave them every thing they asked for including a copy of my master realm and nothing. I'm starting to think that paying for cloud service was a waste of money.
Anyone else received a better response or is syncing [assuming the "Sync Timed Out" message]? |
#21 |
Senior Member
Lone Wolf Staff
Join Date: Feb 2018
Posts: 178
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Hello BubbaDave,
I am looking into your situation now and updating your report email with more pertinent info as well as advising our dev team on your situation. We are sorry for the wait that anyone has been dealing with in regard to these types of problems, they are particularly time-consuming to review and manually correct but if anyone has been waiting for an excessively long time please feel free to reach out to us via <Support@wolflair.com> and we can check in on your situation. -- Ryan Furnas Lone Wolf Development Support - support@wolflair.com http://www.wolflair.com Last edited by Ryan F; July 22nd, 2019 at 02:46 PM. |
#22 |
Junior Member
Join Date: Mar 2014
Posts: 19
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I'm in the same situation, and i'm trying to be patient, but i'm also starting to think it was a waste of money :-(
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#23 |
Junior Member
Join Date: May 2019
Posts: 1
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I also have the same problem, have done everything requested, and am getting a bit frustrated.
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#24 |
Senior Member
Lone Wolf Staff
Join Date: Jun 2019
Posts: 166
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Quote:
Thanks for your continuing patience folks, we're on it and working as fast as we can. |
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#25 |
Senior Member
Join Date: Dec 2010
Location: Virginia, USA
Posts: 335
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Yeah, I just started experiencing this issue tonight. It is after I imported the Rise of the Runelords content into an existing realm that I was building to run Rise and/or Ironfang Invasion.
Minutus cantorum, minutus balorum, minutus carborata descendum pantorum. |
#26 |
Senior Member
Join Date: Jun 2016
Posts: 206
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I got a response about 2 weeks ago, provided all info requested plus additional info.
I'm assuming they're super busy with GenCon and PF2 release coming up, so I'm being patient. |
#27 |
Senior Member
Lone Wolf Staff
Join Date: Jun 2019
Posts: 166
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Thank you, Night Panda. You are correct, and we do appreciate your patience. Going as fast as we can.
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#28 |
Senior Member
Join Date: Dec 2010
Location: Virginia, USA
Posts: 335
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Quote:
I now have two realms that won't sync. I haven't submitted anything at this point, as I have been kind of waiting to see where this thread goes. Minutus cantorum, minutus balorum, minutus carborata descendum pantorum. |
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#29 |
Senior Member
Join Date: Oct 2014
Location: Chicago, IL
Posts: 1,690
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From the sound of it these problem might bespecific to each persons realm/database. You probably should send in bug reports on it.
my Realm Works videos https://www.youtube.com/channel/UCZU...4DwXXkvmBXQ9Yw |
#30 |
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