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Kaidenmar
Junior Member
 
Join Date: Nov 2015
Posts: 1

Old November 8th, 2017, 01:53 PM
I'm running into an error while installing 8.4 that I'm unable to work around. It happened during the automated update and is happening on subsequent re-installs.

See the attached for specifics.

thank you
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Farling
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Join Date: Mar 2013
Location: Greater London, UK
Posts: 1,547

Old November 8th, 2017, 11:04 PM
Have you tried uninstalling the old version, and then deleting the C:\Program Files (x86)\HeroLab folder manually, before trying a reinstall?

(You probably want to save your portfolio files first, if they are stored somewhere in that folder tree.)

Farling

Author of the CSV2RW tool (http://forums.wolflair.com/showthread.php?t=58156) and the RW Output tool (http://forums.wolflair.com/showthread.php?t=59981)
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Colen
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Lone Wolf Staff
 
Join Date: Dec 2008
Posts: 4,728

Old November 9th, 2017, 01:37 PM
Try what Farling recommends - if that doesn't help, please email us at support@wolflair.com and we'll get you sorted out. Hope this helps!
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