LWD has stated that the free cloud service will not kick in until the Content Market is released.
Again, that is directly contradicting statements that they currently have
live on their site.
When Does My 6 Months of Cloud Service Begin?
We announced in May that the six-month clock on cloud support would not begin until Player Edition was officially released. As of the November 18 release, the six months of free cloud service has begun for all Realm Works users. If you purchase Realm Works GM Edition after the release of Player Edition, your six months of free cloud service begins on the date of your purchase.
Now looking at another post
in this thread it appears that the date was from 2014, not 2015, and that it has been suspended again? Now I'm not accusing anyone of deliberately spreading misinformation. I'm just frustrated and to be honest, a little concerned with their inability to communicate what the heck is going on with their software.
I'm not sure sure how important Web view is for you, but I encourage you to start using RW anyway.
It is very important to me. I've been using obsidian portal for another campaign and it takes a long time to format and link information manually. The appeal of RW is that my players can have access to what has previously transpired and information that I have shared. We don't meet regularly enough for this information to be fresh in their minds so unless I want to retell the story multiple times it needs to be published somewhere. Half of my players are also not at all technical and would not bother to go through the trouble of installing software just to see campaign information for our not-even-monthly sessions. They also don't have laptops, only phones. They wouldn't be able to reference anything at the session and wouldn't be terribly likely to do so more than once outside the session.
I'm honestly a little concerned that I might have to purchase multiple player versions just so that my players can view the campaign info on the web. I understand I won't be able to divulge information individually, but I can't afford to dedicate a screen to player info. I already do that for my map tracking software, which my players request I use. They greatly prefer it over theatre of the mind, which they have trouble keeping track of.
As for using the software, I've already run into multiple hurdles that have frustrated me. A month or two ago I gave it a more thorough try and after putting in a significant amount of preliminary data, I started to clean it up and just deleting entries would cause a crash. That was fixed, but now I get errors when trying to sync, or a notice that the program is running on my desktop when I launch it on my laptop when I know it isn't still running there. I had to totally wipe my local database and sync from the cloud to get it to work and I'm still getting popups about terminating an active session that is no longer running. These kinds of problems would be avoided if the system was was also web based. Hell, I manage an infinitely more complex web based information system as part of my day job. It can certainly be done.
Now I am a very technical person and can deal with these issues in something free or open source but it is disappointing to spend a good bit of money on something and have it be this time consuming just to get working.
Parody said:
What I hope we've learned so far is that you shouldn't buy software solely based on promised features that aren't already included. If you can't get good use out of what's there already, you should wait. (The productivity software version of "Don't pre-order video games!"
My logic was that either way the application would be useful and that the additional functionality would just be a bonus. Unfortunately, my experience has been disappointing so far, even before the anticipated new features. I didn't use it heavily enough to experience the issues within the first 30 days and I wanted to support and encourage development is products like Realm Works. They are few and far between.
As a rule I don't pre-order unless I feel the way I felt above so ultimately it
IS on me for not testing it more thoroughly within the first 30 days. However, blaming someone for believing inaccurate information from the developers is also part of the problem. The developers need to talk to whoever manages their website and update all of this outdated information. There is no excuse for it.