Member
Join Date: Mar 2014
Posts: 60
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I submitted a bug report, but thought I'd reach out to the community while I'm waiting for a response.
I received an error while syncing a realm that has now left me unable to open realm works. The application loading page displays for a short time, then exits with no error or message. I do see an error in the event log (shown below). I tried reinstalling the software with no change in behavior. Any thoughts from the community while I'm waiting for a response from Lone Wolf? Thanks Faulting application name: RealmWorks.exe, version: 1.0.1092.252, time stamp: 0x5cadf53b Faulting module name: fbembed.dll, version: 2.5.8.27089, time stamp: 0x5a4f41f9 Exception code: 0xc0000409 Fault offset: 0x00000000002072b5 Faulting process id: 0x26a0 Faulting application start time: 0x01d51164b069dc60 Faulting application path: C:\Program Files (x86)\Realm Works\RealmWorks.exe Faulting module path: C:\Program Files (x86)\Realm Works\x64\fbembed.dll Report Id: 29f6fdfa-fbb5-44ad-955b-8438033b5ec8 Faulting package full name: Faulting package-relative application ID: |
#1 |
Senior Member
Join Date: Oct 2014
Location: Chicago, IL
Posts: 1,690
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Sounds like your database is corrupt. You could try restoring from a backup.
my Realm Works videos https://www.youtube.com/channel/UCZU...4DwXXkvmBXQ9Yw |
#2 |
Member
Join Date: Mar 2014
Posts: 60
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Thanks, If I am unable to open Realmworks, how would I restore the db?
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#3 |
Senior Member
Join Date: Aug 2010
Posts: 1,528
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How much new data was being uploaded to the server in the sync that failed?
If the update you were sending is small, and you can re-do any changes easily, you can move or rename the MASTER.realm file. If you do that, the application will create a new, empty database and you can sync down from the server the old version there. If, on the other hand, the changes are significant and not easily re-done, you should wait to hear from tech support. I don't think anyone else can help with that particular situation if you don't even get into the application. |
#4 |
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