All editions Problem launching shadowrun files

[Brimestonecow]

I've put in a support ticket for the problem, but thought that I might see if anyone else has had this problem (probably should have done this first, but I had a case of the dumb).

After I updated to v.7 and purchased the data packages for SR5, I have been unable to launch either 4th or 5th edition, getting repeat instances of the message

Portal 'container' - Bitmap file could not be loaded c:\program files(x86)\hero lab\product\builtin\container.bmp

It then tries to load the file in recovery mode, and gives met he same message before returning me to the "select game system" menu.

I have checked, and the .bmp file is still there and I don't have this problem with Pathfinder or Mutants & Masterminds, only the two Shadowrun systems and FATE.

If anybody else has experienced something similar, I'd love to know. Thanks.

[AndrewD2]

Have you tried redownloading and installing the file again? Sounds like something may have not installed right from the initial hl install of the system.