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Medriev
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Join Date: Aug 2013
Location: Aberdare, Wales
Posts: 53

Old December 30th, 2020, 08:34 PM
So the 1E update seems to be live but I'm getting no access to additional content I have associated with my HLC license (basically all of it). Is that to be added or am I missing a trick here?

I thought LW's position was that HLC customers would not have to pay again for 1E content they have already bought?

EDIT: I've now tried associating my existing HLC license number with my LW account and am getting the error message: "The identified account is already hooked up to a different license for the same product." Please could someone from LW advise on this asap as I have been looking forward to the 1E update for a long time and am now pretty annoyed that I seem to have lost access to my previously purchased packages.

Last edited by Medriev; December 30th, 2020 at 09:00 PM.
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