I looked for this topic after I experienced the same issue. It did not exist at the time, but I didn't start one. I've used the support ticket method before, and I did submit one for this issue. I always look in the forums to see if anyone else is having the same problem, just in case there is a solution or troubleshooting that I can try before using support. I have always had good response from the support team, but you never know what you may find here first. I planned on starting a thread about this to let other people know about the update crash on Macs, but I was not a member at the time. When I tried to create an account, I had some problems with the page displaying, so I just sent the e-mail to support.
I received a reply from LW this morning, and 7.1a did fix the crashing on startup.
David
|