Quote:
Originally Posted by flyteach
Yeah but emailing support about bugs is different from reporting real time issues with the system.
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When the stated reason for emailing support is not that "these are two different channels to be used for two different types of support," but that, "posts in the forum may not be seen and acted upon," then it doesn't matter that they're two different things. The statement is that the forums are not officially monitored for support issues.
Quote:
Originally Posted by flyteach
Besides, their own page says to come to the Forums, but they ignore it (36 hours and still no acknowledgement or explanation).
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Exactly the point I was trying to make.