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Have you tried uninstalling the old version, and then deleting the C:\Program Files (x86)\HeroLab folder manually, before trying a reinstall?
(You probably want to save your portfolio files first, if they are stored somewhere in that folder tree.)
Farling
Author of the Realm Works Import (http://forums.wolflair.com/showthread.php?t=58156) and Output tools (http://forums.wolflair.com/showthread.php?t=59981)
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