Quote:
Originally Posted by Minous
The only time I post to the forum is to verify that something is a bug and not me just being an idiot. Because of the complexity of the rules getting a second opinion/verification that it is in fact a LW issue and not me just being stupid, I always forward them to LW. I dont understand either about people getting upset.
Would be nice if we could publicly view the bug tracker, but nothing is perfect.
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It is something of a double-edged blade, though...
Reporting the bug "properly" ensures that it gets on the internal tracker. More people reporting it helps to gauge the impact on the community as a whole. There are bugs I have reported that are languishing 2+ years later... perhaps because no one else has reported them, they are not seen as impacting enough people to be worth the effort to fixing when there are other bugs that help more people with less effort. By seeing a post in the forums, do more people assume they do not need to report the bug? There may be that kind of impact as well.
At the same time, LWD has asked people to report the bugs in the tracker even when not sure.. because it is easy for them to miss a forum post. Yet, sometimes they still acknowledge forum posts and say that it will be fixed. I think that undercuts the message to use the bug report system.