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If you're seeing an error message about the PDF Plug-In not being able to be installed, it's the Hero Lab program itself that's preventing the PDF Plug-in for Windows from properly installing. So the workaround for that is to download the PDF Plug-In for Windows, then launch it, then select "yes," and then when you get the error screen just close out of Hero Lab by selecting "Finished" and then "Exit." Once Hero Lab is closed, go back to the error message and select "Retry."
Did that solve it?
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