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Correct the GM needs to have the session running. Many GMs will let the session start early so players can look over things before the game starts or will schedule or have log in the the GMs sessions available at certain times just so players can log on to look at things, access stuff the GM has for them, etc before an actual game play session.
One thing for FG that helps is to use the Message of the Day extension and type up a small paragraph or two recap and any other things they may need to remember. When a player logs in to the session the message pop up.
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