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rob
Senior Member
Lone Wolf Staff
 
Join Date: May 2005
Posts: 8,232

Old September 17th, 2012, 03:46 AM
Based on what little information you've provided here and no license number to investigate, it's probable that you are entering the wrong email address in the license activation wizard. The email address you need to use is the one actually tied to your license. If you enter that email address incorrectly multiple times, you'll get locked out as a safeguard against someone trying to hack into using your license (read: piracy).

Please do *not* post your license number here on the forums. Instead, send an email to technical support that includes your license number and explains the problem. They should be able to get things sorted out for you and have you up and running again.
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