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Sorry man, they have to fix this! After all they are still SELLING this tool on the webpage.
It cannot be THAT expensive to offer a MINIMUM of support for your software - even if its on a backburner / freezer indefinitively...
Therefore we should highlight this to the support.
Especially for all the hours lost - ASK THEM what are they going to do to fix your problem. It's not that an important but optional feature like imports are broken in the latest versions, but a core functionality snippts/topic creation seems to be bugged in your instance!
They have to help.
Join the (unofficial) Realm-Works IRC Chat: #realm-works on the Rizon Network (https://wiki.rizon.net/index.php?title=Servers)
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