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Okay, I'm a little confused. I thought you said that when you did a Save to PDF of Hero the PDF looked normal? If you print that PDF to your printer does it get messed up again?
We have several people using Hero Lab for 4e locally and none of them have seen anything like this. Can you put up a character portfolio that this is happening to?
Given that the 4e files are built in the Authoring Kit, I imagine that it's possible to change the character print format, but I bet it's a complicated undertaking. It's also possible to define a custom HTML output format, but I don't think anyone has ever done it for 4e.
Currently Running: Pathfinder Second Edition
Currently Playing: Pathfinder First Edition, Star Trek Adventures
Former HL Games: D&D 4e & 5e, Mutants & Masterminds 2E & 3E, Savage Worlds
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