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Indus101
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Join Date: Aug 2013
Posts: 56

Old April 18th, 2020, 01:28 PM
Quote:
Originally Posted by Merion View Post
This could be the issue - just guessing, you should probably contact support.
I did contact support and went through the first level, including sending logs. But they said the matter had to be escalated to a dev, and that they weren't sure how long it would be before I got a response. Which is why I was hesitant to renew the cloud access. It sounds like there may be other issues going on, and I'm just worried that renewing won't solve the problem. That said, I may try it anyway, as it's been almost three weeks and I would like to get into my realms.

In the meantime, I was just hoping someone here might have some input on the matter, or have encountered it somewhere before.

thanks
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