@Mubassa, it looks like you sent an email to tech support within the past 2.5 hours. First, please know that we're a small company, not like Microsoft or Apple. We have one dedicated support staff member to handle initial support questions like yours.
We tell users that it can take up to 3 business days because some technical problems may require getting our developers or data file authors involved. Other times, it's just a really busy week. For something like this, we often respond the same day.
As AndrewD2 mentioned, I would recommend checking your spam folder for the purchase email. It likely came from no-reply@lonewolfdevel.com. If you still don't see it, be on the look-out for a response from our support staff. If you do find the email, please respond back to our support case so that our staff know that the issue is resolved.
|