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Right now, on the machine where you have the latest copy of your realm:
1. Backup the database.
2. Do a full export of your realm.
3. Import the realm into a new realm to make sure it's a good export.
Worst case scenario:
1. You now have a backup-realm in case anything happens.
2. You have the export to fall back on if anything else goes wrong.
Still open the case with LWD and seek their help, but do these other things as well. Backup, backup, backup!
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