[ShadowChemosh]

Originally Posted by flyteach

As far as the outage, while the page said "see the forums for information", until today that outage was never acknowledged and nothing posted on the forum about status. So, while you new about it within a minute, it took 3 hours (or so) to fix and no post on status (like, that LWD was even aware and/or working on it). What's the point of directing people to the forum if we can't get information about what's going on with our data? Bugs will happen, I get that, and Murphy always prevails. But at least tell us what's going on.

Rob agrees and already mentioned this in his post:

Originally Posted by rob

We have various mechanisms in place to automatically detect and notify us when something goes sideways. Unfortunately, our messaging to users in those situations is poor. That's something that was sidelined in the push to get PF2 into place for GenCon, and it’s near the top of the pile to address now that we're back. We were just discussing it on Thursday.