What makes you think jlong is a moderator? He's not part of Lone Wolf. A few of us are "Senior Members" because we've been here a long time, and in the case of jlong any myself are part of the AB40k team. We are not affiliated with LW in any way. We don't get paid, we make no money from our involvement, it's purely voluntary - if GW disappears then yes, we'd lose a big part of "the hobby", but it's hardly "cutting our own throats" - no GW, no 40k, no files, and the maintainers to have a break and no longer get constantly hassled by people who want file updates yesterday, or think they're entitled to make demands of us (or any other team/person that creates files for AB). I personally use own money to pay for hosting the AB40k.org website and making it available for the maintainers to use as a central place to discuss issues and keep track of bugs. I'll be better off financially if GW disappears!
At the end of the day anyone who has paid for AB has paid for a tool that they can use to create their own files for any game system, if you want to use files created by someone else there should be some respect given to those people as they've spent their own time working on them for the benefit of others. Members of the 40k team, and I would assume teams of other file groups, have quit in the past partly due to the hassle from ungrateful users who have no idea how much work goes into the creation, testing, and fixing files for games systems on an ongoing basis.
There was nothing hostile about jlong's reply. I've read it multiple times, not only here but elsewhere - it's a simple statement of fact, and can also be found in one of the sticky topics right here in the 40k forum. I don't see Protowolf complaining - you're the only one who has decided to take exception to it.
And as to GW "having a field day", even their legal team would not be stupid enough to go after 1 person over a single line in a forum signature that is his personal opinion and is fully entitled to it - GW doesn't get to dictate international law over censureship and/or censorship. If rather than referring to jlong's signature you're referring to Lone Wolf and Army Builder itself, you can read all about their history with GW right here on the forum and you'll realise that GW have "been there, done that, lost the plot" before, and Army Builder is still alive and kicking.
Is this reply reasoned enough for you? At the end of the day it's almost impossible to confer emotion or intent in a post on a forum on the internet, so try not to read too much into anything that is written. Take my own replies and treat them with a pinch of salt and move on, it's no skin off my nose if you think I'm an arrogant self-centred **** - in fact I kind of like that, it's better than being the monotone, boring geek/nerd that I am in real life :P (<- see that, it's a tongue-in-cheek smiley; the nearest thing I could find to convey how the content of my posts should be taken by anyone reading them)
Quote:
Originally Posted by edavi830
This was terrible customer service, your tone here was not warranted. We do pay money, every year, to use this product. Do not make the mistake of making it seem like the only think YOU are interested in is lining your own pockets with OUR money. For you to have a quote that says what it does makes you seem hippocritical when you provide aweful customer service to a very innocent question. Being a nice doesn't take any more work than being a jerk. All i'm gonna say.
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And to reiterate the above, jlong05 does not work for LW - he gets no money from LW, or anyone else, for being part of the AB40k team. Don't make the mistake of confusing a user of LW's products who also happen to be an
unpaid volunteer who works on the AB40k file as lining his pocket's with anyone's money, let alone yours. And you've also taken a simple statement of fact and read way more into it than is written. Next time you want to go accusing someone of something check your facts first. And before you go off half-cocked at me I'm also not part of LW. The simple fact is that you've paid money to LW to purchase a license to use Army Builder, and that entitles you to support from them and you have the tools to create your own files for any game system you choose. If you're going to use the files created by volunteers then please show them the respect they deserve; they're saving you a lot of time and expense by doing all the work for you!