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Valyar
Senior Member
 
Join Date: Jul 2017
Posts: 347

Old September 4th, 2020, 11:26 PM
Quote:
Originally Posted by daplunk View Post
Sounds like a familiar story. I can see a familiar community forming behind you again in hope.

We all know how it already ended for the Realm Works corner though. We stood behind you for years through the copious issues LWD and you have personally endured. You got to a point where you were finally ready to launch the ability to make some money and the next minute you pull the rug out from below our feet and drop support altogether.

I honestly wouldn't be that mad if you hadn't patched in a tool breaking bug. Sure you promised to fix it back what a year ago? Whats the status of that fix?

I can't understand how a company who I saw in such a positive light is just so comfortable with releasing the store and selling customers content that relies on the RW/HLC functionality and then breaking it and then just leaving us to rot in the corner. You sold us import packs and then left the ability to import broken.

Where are you Rob? Because the Rob I know, cared so much about his products and his community that he would have dedicated the time to fix the issue he introduced.

At this point you have solely put LWD on the red list for me. Not to be trusted until they can prove they have the management and team ready to support the promises they make. And this post is writing on the wall for me. A story we have seen before and an outcome that will in this case leave people angry. You can't continue to run a server only solution on your pc after-all.

You will probably get angry over this post. But lets be honest. I communicated this to you via the private channels and the crickets gave a resounding answer of lack of care.

The RW community want to know what you are going to resolve the bugs you implemented Rob. Why don't you pop on over and let us know when that may occur.

I wish i could have moved on from LWD altogether. But the old Rob made great tools and the competition hasn't quite caught up to you yet.
I can't say it better. Amen!

Realm Works is the tool that transformed by hobby life forever and helped me tremendously to improve my trade as game master. It sparked back the love for running a game by providing this single-source of reference and rules that I can use, removing the painful necessity to have many PDFs/books opened during session.

Today, Realm Works is the best campaign manager and I am heavily using it until its very end. I will not move to something else until it exists and is technically possible to run it.

I understand the business problems and how they can impact the product, but there is no excuse for the deadly and painful silence from LWD, that definitely stopped me to further advertise the product as I did before.

Nothing is lost completely, you can make this tool great again. None of your competition is there yet, but the moment someone decides to provide offline and no subscription based product, it is over. Please, don't allow that. There are many ways to get revenue and I own many programs that require paid upgrades between major versions and this is completely fine!

PS: I still pay the yearly cloud subscription with single machine. I am that supportive.

The past is a rudder to guide us, not an anchor to hold us back.
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