Quote:
Originally Posted by MaxSupernova
That'd be a great thing to have as the actual error message rather than "login unavailable".
Just sayin'...
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"Login unavailable" comes from one cause only: Realm Works was unable to properly contact the server when starting up.
Please check that you don't have any firewall preventing communication from Realm Works to our server. You can also check connectivity from your computer to our servers by going to this URL from a web browser:
https://service.realmworks.net/Basic_Service.svc
It should show a page that starts out with "Service" followed by "This is a Windows© Communication Foundation service." If you don't get a page that has that text first, it indicates some sort of routing problem between your computer and our servers. It would probably be best to contact your ISP fur further assistance as it could be a misconfiguration on their end causing problems (we have seen issues where ISP's have routing errors preventing access to our servers for some reason).
Thanks,
David