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Within the product itself, there should have appeared a notice regarding the planned outage. That notice should have appeared roughly TWO HOURS prior to the time and provided an ongoing update of when the outage would occur.
The actual outage lasted for only a few minutes. And given the two hours of advance notice within the product, it should have been practical for GMs to plan for a 5-minute "bio break" at 9pm.
We are in the middle of GenCon, so there is simply no good time to deploy anything. However, there were issues that absolutely needed to be addressed. So we waited until later in the night as a "less bad" option.
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