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athelu
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Join Date: Aug 2008
Posts: 74

Old October 25th, 2019, 10:38 AM
Anybody else seen this?
When i attempt to launch the HL Export tool from Tools--> Launch HLExport
i receive the following message:

"The version of Hero Lab installed does not match the version this tool requires (8.9). Please update your installations of Hero Lab and/or this tool"

This happened in 8.8 as well. I created a support ticket with Lone Wolf, and never got an email back or confirmation (like they say they would).

This really sucks as i have a LOT of custom content i curate for my gaming group and now i have to use *.user files if i want them to get updates and it prevents IPADs from being able to get the update at all.
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