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What version of Hero Lab are you running? This is all working fine for me in the V3.4c release that is currently available and in the V3.5 release that is going out in a matter of hours. Make sure you are running the latest version, then try again.
If the problem persists, please send us the portfolio you are using and specific steps on how to reproduce the problem. Then we can figure out what's going wrong and get it fixed. Oh, and please send stuff either to support or directly to Colen.
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