Hero Lab is currently failing to find and apply updates (6/22 10:30am PST). When it does so, it fails with an error
The latest updates for Hero Lab could not be retrieved. Please verify that your internet connection is active and try fetching updates again. If the problem persists, click here to visit our web site and check for a solution:
Click to visit our Tech Support Site
Unexpected response:
I'm not sure how else to report this other than here.